One of the most important amenities of a luxury hotel is the concierge. Use them, allow them to help make your stay easier and more enjoyable. We all know they can get show tickets or make dinner reservations, but they are always local experts and can provide tour and itinerary recommendations, as well as help with transportation.

I am headed to Budapest next month for my first trip to this fascinating city. I have been invited to also make a day trip to a winery in Hungary’s Tokaj wine growing region. In Budapest, my home will be the luxurious Kempinski Hotel Corvinus, Budapest. Before my arrival, I asked the hotel staff about the best way to get to Tokaj. I received a very thorough report from the concierge with train schedules, car rental and car service options. I also received an offer to purchase the train tickets for me, and have them waiting on my arrival.